Intelligent Telephonic Solutions For Care Providers

Most Elderly "Own" A Mobile Device But Often Cannot Use It

Many elderly own a mobile device, but evidence shows they have issues using the latest technology, and tend to use Mobile Devices to read webpages, send and recieve calls and use SMS (more here). Time To Call You uses advanced Machine Learning (ML) and Artificial Intelligence (AI) with traditional Voice and SMS to create "personalised" & "intelligent" services to meet Care Provider needs. By regular contact and data collection, it is possible to track and measure the mental wellbeing & overall wellness of an individual using established and proven measuring techniques. The article below shows just one example how "telephonic" assessment gave exceptional results when measuring cognitive health in elderly clients.

ARTICLE: Assessment of cognitive status in the elderly using telephone interviews:
From January to December 2003, 740 participants of the ongoing Heidelberg longitudinal study (HeiDE) aged 70 years or more were eligible for a telephone interview on cognitive status. Validated instruments to assess cognitive status, including the Telephone Interview of Cognitive Status (TICS) and the East Boston Memory Test (EBMT, immediate and delayed recall), the Verbal Fluency Test, the HAWIE-"Vocabulary Test" and the HAWIE-"General Knowledge", a prospective memory test, and a digit span backwards-test were translated into German, if applicable.
RESULTS:
Out of 740 participants at the age of 70 or older, 473 participants were interviewed (64.9%). The total score of the TICS (maximum=best: 41) ranged from 21 to 40 (mean 33.5, SD 3.1; median 34.0). The EBMT scores (immediate recall; maximum=best: 12) ranged from 4 to 12 (mean 9.2, SD 1.7; median 9.0).
CONCLUSIONS:
Cognitive status could be successfully assessed by telephone interview in elderly participants of an ongoing population-based cohort study. Specifically, some of the tests showed pronounced variability allowing cross-sectional analyses whereas others seem more valuable for longitudinal assessment.
SOURCE: https://www.ncbi.nlm.nih.gov/pubmed/16244822

TO A CASE STUDY FOR ELDERLY     TO A CASE STUDY FOR AUTISTIC STUDENTS

Why We Are Different

Time To Call You uses a blend of advanced Machine Learning (ML) and Voice/SMS automation to compliment existing human care and monitoring which delivers:

VISIT: I AM AN INDIVIDUAL    

EXAMPLE CASE STUDY - CARE PROVIDER BUSINESS

Meet GenStateCare - A Care Provider Business

  • GenStateCare provides Services to the elderly
  • The Care Services Provider has to sacrifice person-to-person care by using care assistants to contact clients on a daily and weekly basis.
  • By taking taking Care Assistants out of the field and using them for general communications, contacts and surveys, overall care suffers.
  • GenStateCare needs to collect client information regularly, but this takes a big overhead.
  • GenStateCare needs to reduce costs, improve care and provide additional services to stay competitive.


  • Communication Services & Solutions That Support GenStateCare

    Voice Check-In

    The Time To Call You Voice Check-In calls certain cleints every morning, it provides a support message and encouragement. The Voice Call delivers coping strategies that maybe useful for the clients. The Check-In also offers clients reminders to perform activities such as take medications, perform health exercises and encourages hobbies and recreational activities.

    General Wellbeing

    The Time To Call You Voice & SMS surveys also track any sleepless nights, dizzy spells, headaches etc
    These could be indicators to poor wellbeing. Tracking these and providing a summary for clients' carers/family/GP etc and can help give insights of how they are doing and what further needs they may have.

    SMS Reminders

    The Time To Call You SMS Reminder Service sends out a checklist clients can follow. The Checklist aligns to their needs analysis and helps to provide guidance and routine for them.




    White Label Services

    Time To Call You services can be white labelled for your business.
    Your clients and partners will see Time To Call You services branded as your own.

    Regular Reports & Proactive Alerts

    The Time To Call You will take the collected information and create summaries to be sent out to the people the client has nominated.
    The client's Support Worker will get a different report to the one their family maight recieve. Reports are dynamically created based on needs.
    These reports give peace of mind knowing that the client is being regularly assessed and has the ability to give feedback about how they are feeling each day.
    IMPORTANT: No information is shared with any party unless the end client has agreed to share that information.





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VISIT: I AM BUSINESS    

EXAMPLE CASE STUDY - INDIVIDUAL CARE PROVIDER

Meet Jenny - A Care Provider Individual

  • Jenny has a full-time job and is both a carer to her mother (who lives independently) and runs a family with teenagers to look after.
  • Jenny tries to make sure her mother has a regular routine and follows Care Plans her GP has put in place.
  • The doctor's Care Plan involves exercise, nutrition and prescribed medications.
  • Jenny tries her hardest to contact her mother regularly, and visit in person often, but family and work commitments often get in the way.
  • Jenny often feels guilty about forgetting to contact her mother.
  • Jenny also loses track of her mother's medication program and eating habits.
  • Jenny's mother does not like sharing her toilet habits & sleep patterns with her family.


Independent Living Services & Solutions That Support Jenny

Voice Check-In

The Time To Call You Voice Check-In calls Jenny's mother every morning, it provides a support message and encouragement. The Voice Call delivers strategies and remoinders that maybe useful for Jenny's mother. The Check-In also offers reminders as to who to contact if she is struggling.

General Wellbeing

The Time To Call You surveys also track any sleepless nights, dizzy spells, headaches etc
These could be indicators to poor wellbeing. Tracking these and providing a summary for Jenny, the GP or Health Provider gives a better overview of how the client is doing and what further needs she may have.

SMS Reminders

The Time To Call You SMS Reminder Service send out a checklist Jenny's mother follow. The Checklist aligns to her Care Plan and helps to provide guidance and routine.

Regular Reports & Procative Alerts

The Time To Call You will take the collected information and create summaries to be sent out to the people Jenny's mother has nominated.
Support Workers, Care Giovers, Health providers will each get a different report. Reports are dynamically created based on needs.
Jenny gets peace of mind knowing that her mother is being regularly assessed and has the ability to give feedback about how she is feelimg each day.
IMPORTANT: No information is shared with anybody unless the end client has agreed to share that information.




TRY DEMO